Policies
We require 24 hours notice for any cancellations or changes to your appointment. Please contact us as soon as possible if you cannot make your appointment and we will do our best to rebook. (Call or text 778-995-8708)
A $50 cancellation fee may apply for repeated short-notice cancellations. We understand that emergencies and unexpected circumstances can happen. Short-notice cancellation fees may be waived at our discretion, depending on the circumstances.
Repeated short-notice cancellations may result in losing online booking privileges and require a non-refundable deposit to hold future appointments. The deposit can be used towards treatment.
If you do not attend your scheduled appointment and have not contacted us in advance, the appointment will be considered a no-show.
No-shows will require a non-refundable deposit before future appointments can be scheduled. The deposit can be applied to future treatment costs.
Repeated no-shows may incur a $50 fee.
If you arrive late to your appointment, we will do our best to provide your scheduled service.
However, depending on the amount of time remaining, we may need to shorten, modify or reschedule your appointment.
A late arrival does not automatically extend the appointment time, as we want to respect the appointments of other patients.
Payment is due at the time of service.
We provide direct billing to eligible insurance providers as a convenience to our patients.
Insurance coverage varies between plans. Patients are responsible for any portion of their treatment not covered by their insurance provider, including deductibles, co-payments, exclusions, limitations or rejected claims.
Submitting a claim or providing direct billing does not guarantee payment by your insurance provider.
Any outstanding balance is the responsibility of the patient and is due upon request.
Any insurance coverage information provided by Risette Dental is an estimate only. Your insurance provider ultimately determines the amount covered under your individual plan.
We recommend confirming your coverage directly with your insurance provider before treatment if you have questions about your benefits.
Risette Dental provides professional dental hygiene and teeth whitening services.
Risette Dental is an independent dental hygiene clinic and does not have a dentist on site. Where a patient’s needs fall outside the scope of services we provide, we may recommend or refer the patient to an appropriate dentist or other healthcare professional.
Our website information is intended to provide general information about our services and should not be considered a substitute for individualized professional assessment or advice.
Teeth whitening is a cosmetic treatment and results vary from person to person.
Not everyone is a suitable candidate for whitening. A whitening assessment may be required before treatment, and treatment may be postponed or declined where whitening is not considered appropriate.
Possible temporary effects of whitening may include tooth sensitivity or gum irritation.
The outcome and longevity of whitening results can vary depending on factors such as the individual’s teeth, existing restorations, diet, oral hygiene and other habits.
Teeth whitening does not change the colour of existing crowns, fillings, veneers or other dental restorations.
Risette Dental does not guarantee a particular shade or whitening result.